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Analysis is layers, not one pass. It runs after we keep what is relevant in a Collection run.
First: should we keep this? Then the words. Then pictures and video (faces, on-screen text, places). Then stories across many items. Then the people. Then the write-ups on the dashboards. Then what to collect next.
flowchart LR g["1. Gate — keep or hide"] --> t["2. Text — mood + names"] t --> m["3. Media — image / video"] m --> s["4. Stories — narratives"] s --> p["5. People — type + blurb"] s --> d["6. Dashboards — write-ups"] s --> k["7. Next collect — keywords"]
1. The gate
| Pass | What it is | What you see |
|---|---|---|
| Relevance filter | First cheap pass: is this about you? Own accounts and entity mentions are kept automatically. | Kept items go on. Hidden items stay stored. Explore can show why. |
2. The words — every kept item
| Pass | What it is | What you see |
|---|---|---|
| Sentiment | Mood of this one item: positive, negative, mixed, or neutral, plus a score. | Insight charts, community mood, narrative mood. |
| Entities | People, places, organisations, products named in the text. | Search, filters, Mind Map links. |
| Relevancy score | 0–1: how useful is this for understanding the conversation? | Only high enough scores grow the next [[Rings |
3. Pictures and video
Full detail: Image and video.
When a post, comment, or reply has a photo or video, we save the file first, then read it. Captions are not enough — people, places, and slogans often live only in the media.
| Pass | What it is | What you see |
|---|---|---|
| Scene | What the picture or frame shows (product, crowd, logo, protest, meal…). | Search by what is shown, not only the caption. |
| Face presence | Whether people appear, roughly how many. | Filter to posts that show people. |
| Face ↔ author | Faces compared to the author’s public profile photo. | Tell “the account owner is in this post” from “this is a photo of someone else”. |
| Text in the image / on-screen | Words on packaging, signs, memes, overlays, burned-in captions. | Searchable with the post text, including @handles that never appear in the caption. |
| Place tagging | Platform location tags, plus places we can see or read (landmark, shop front, street sign). | Map and filter by place even when the caption is silent. |
| Mentions | People and brands named in the caption, on screen, or spoken. | One mention list across text and media. |
| Safety | Whether the media looks unsafe. | Held for review. Does not delete the post. |
| Video transcript | What was said. Frames still get the image passes above. | Spoken words, not just the caption. |
4. Stories — across many items
| Pass | What it is | What you see |
|---|---|---|
| Narratives | Recurring storylines: title, description, mood of the story, supporting items. | Public Opinion. Similar stories are merged. |
| Tags | Categories on items and stories. | Insights tags, filters. |
| Keywords | Search phrases worth using later. | Fed into the paid-search step. |
5. People
| Pass | What it is | What you see |
|---|---|---|
| Author profile | Type + blurb from their profile and posts. Runs when you open the person. | Community member page. Types are listed on Rings > How Community classifies a person. |
| Community summary | Health of the whole community: findings, influencers, risks, recommendations. | Community insights. |
6. Dashboard write-ups
| Pass | What it is | What you see |
|---|---|---|
| Sentiment digest | One line on what is driving positive vs negative talk. | Insights → Sentiment. |
| Chart takeaway | One line under a chart. | Insight charts. |
| Assistant | Answers in plain language, grounded in collected data. | Assistant. Says so when the data does not support an answer. |
7. Planning the next collection
| Pass | What it is | What you see |
|---|---|---|
| Entity search terms | For org-map people/brands with no social account. | Suggested on the org map; used as keyword targets. |
| Keyword pick | Which candidate terms are worth paying to search. | Approval panel before paid search. Asks first. |
Notes steer several passes
Project notes on Ingestion → Analysis change what “relevant” means. Changing them can mark old results stale. Re-running analysis is an explicit, pausable step because it costs money.
See What you get for where this lands in the product.